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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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I have an HP ENVY Photo 6255 printer and I've been trying to connect it using wireless network setup for a while and I can't because the touch screen receives the taps I give it but in other areas of the screen, it doesn't respond to taps. I have tried everything to connect it to the internet and nothing to do with it. I can't use ethernet cable because the internet is very far from where I have the printer.

 

It frustrates me and I don't know what I'm going to do with it.

Does anyone know if there is a solution for this?

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