Help Please !!! LaserJet Pro MFP148 FDW - won't print, error message= "go to notifications settings"

[ValleyGal-19]

I just bought this $200 printer a month ago. Only used it for some scanning, now it won't print, the printer was turned on with paper and connected. I would greatly appreciate some help from some techie out there!! Thanks!! 

The error message says "go to notification settings"  - then "turn off all notifications for Print Notification"

Tried unsuccessfully to find this in the chat and other places with no luck and got super frustrated.

Thank you for any help!!  🙂  

[TEJ1602]

@ValleyGal-19, Welcome to HP Support Community!

Follow the steps below to isolate and resolve the issue-
 

Use HP Print and Scan Doctor

Download HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any printer connectivity issues. 

For more information, go to https://support.hp.com/us-en/topic/printscandoctor

 I recommend you delete the driver and root level and retry, follow the steps below: 

1) In Windows, search for and open Programs and features 

2) Select your HP Printer 

3) Select Uninstall 

4) In Windows, search for and open Devices and printers 

5) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6) Open up the run command with the “Windows key + R” key combo. 

7) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe”

😎 Click on the “Drivers” tab 

9) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10) Select Ok 

11) Select Apply and Ok on the Print Server Properties windows 

12) Close Devices and Printers.

Use this link to download and install the new driver. Configure the printer and try printing.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[ValleyGal-19]

Thanks so much, TEJ.... I am not sure what happened that day, it wouldn't print. Amazingly, I used it another day after that and it worked.. I will save your feedback in case it happens again. Appreciate your help!!! 🙂 

Sincerely,

VG