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Message 1 of 2
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Flag Post

Help me fix or replace

HP Recommended
HP office jet pro 6830
Other

Need help fixing or getting replacement brand new printer only took out of box a few months ago and only used a few times now giving error when I put new ink in it 

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Jenaenae84

 

Welcome to the HP Support Community.

 

Try the steps from here: https://support.hp.com/in-en/product/hp-officejet-pro-6830-e-all-in-one-printer-series/5390307/docum...

 

If the issue persists, I recommend you to contact the HP Support Team for a replacement as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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