Help my OfficeJet pro 8130 is stuck in return to set up website

[MYERS777]

Please help my OfficeJet pro 8130E series is stuck in the return to set up website

[zoey7886]

@MYERS777, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding How to Resolve "Return to Setup" Issue for HP OfficeJet Pro 8130! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP OfficeJet Pro 8130 printer is stuck with a message indicating "return to setup website," follow these steps to resolve the issue:

Step 1: Ensure Proper Connection

1. Check Internet Connection: Make sure your printer is connected to the internet. Verify the connection by checking the Wi-Fi status.
   • If the Wi-Fi light is solid blue, the connection is established.
   • If the light is blinking, there might be a connection issue.
   • Reconnect the printer to the network if necessary.

Step 2: Enable Web Services

1. Ensure Web Services are Enabled: Web Services must be enabled on your printer to resolve setup-related issues.
   • On the printer control panel, access the menu and navigate to Utilities > Settings > Network > Wi-Fi.
   • Ensure Wi-Fi is turned on.
   • If Web Services are disabled, enable them via the printer control panel.

Step 3: Complete the Setup Process

1. Visit the setup website provided in the message on your printer control panel (often www.hp.com/setup or www.123.hp.com).
2. Follow the on-screen instructions.
   • Ensure you enter any required codes correctly.
   • Complete any necessary registration steps.
3. After completing the website setup instructions, reboot your printer.

Step 4: Troubleshoot Network and Connection Issues

1. Verify there are no issues with your network connection.
2. Try reconnecting the printer to the network:
   • Go to Utilities > Settings > Network > Wi-Fi on the control panel.
   • Use the Wi-Fi Setup Wizard or Wi-Fi Protected Setup to reconnect to your network.

Step 5: Restart Printer

1. Turn your printer off and unplug it for a moment.
2. Plug it back in and turn it on again. 

Hope this helps! 

Take care, and have an amazing day!  

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Regards,