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HP Recommended
HP Smart Tank 617 Wireless All-in-One

Hewlett-Packard - USB - 6/24/2018 12:00:00 AM - 48.0.4261.18175

1 REPLY 1
HP Recommended

Hi @Dourado1,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for reaching out. For the HP Smart Tank 617 Wireless All-in-One, using the driver version 48.0.4261.18175 dated 6/24/2018, we recommend the following steps to ensure proper setup and functionality:
 

  1. Uninstall any older drivers:
    • Go to Control Panel > Programs > Uninstall a program.
    • Remove any HP printer software listed.
       
  2. Download and install the latest full-feature software:
  3. Connect the printer:
    • Use USB for a direct connection or follow the wireless setup wizard on the printer’s display.
    • Ensure your PC and printer are on the same Wi-Fi network if setting up wirelessly.
       
  4. Run HP Smart App:

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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