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‎08-16-2020 09:24 AM

HP Recommended
Product: HP Envy 5032

When I plug my printer in there is a reasonably quiet high pitch squealing/squeaking sound around the vicinity of the plug inlet area. 

I think this is also preventing the printer from connecting to my wireless router as I have never had that problem before. Any suggestions? Perhaps the printers plug relates hardware isn't quite right? I have plugged in from 3 different wall outlets and hear the noise every time I plug in. 

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1 REPLY 1

‎08-18-2020 06:58 PM - edited ‎08-18-2020 07:43 PM

HP Recommended

@PStiles

 

Welcome to the HP support community.

 

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

cheers.

Sandytechy20
I am an HP Employee

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