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Message 1 of 2
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Flag Post

Horizontal bands running across documents

HP Recommended
hp 6978 printer

When printing images from my computer AND copying documents, that contain color, there are horizontal bands (light pink) running across the image.

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HP Support Agent
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Message 2 of 2
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@Martha76

 

I reviewed your post and I understand that you are facing issues with the print and copy quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-pro-6970-all-in-one-printer-series/8289585/model/1...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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