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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-07-2023 01:40 PM

HP Recommended
Product: HP ENVY Inspire 7255e All-in-One Printer
Operating System: macOS 12.0 Monterey

I get horizontal white bands about ¾ of an inch apart all the way down the page. Sometimes there are even more gaps.

This happens when both copying or printing.

I spent 90 minutes on a HP chat yesterday running through a number of steps. Part of time was on screen share.

Went through several maintenance steps using HP Smart and the printer screen for selecting cleaning types.

Finally all was working well both printing and copying.

Now today back to the same problem.

I'd like to find a quick and easy resolution or recommendation for a non-HP printer. I can't afford to keep spending this amount of time. Sorry for including that carp but...

Thanks very much for any help.

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