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- Printing Errors or Lights & Stuck Print Jobs
- How can I print in black and white if my color cartridge is ...

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03-27-2024 11:51 AM
Printer is the HP OfficeJet Pro 9010 series
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Accepted Solutions
03-28-2024 07:58 PM
The Officejet Pro 9010 series printers have separate ink supplies and a fixed printhead. If any of the inks are depleted the printhead will become clogged and may be damaged. As a result, this printer will not allow any printing if any of the cartridges are empty. You will need to replace any empty cartridges.
See the document here for information.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.
03-28-2024 07:58 PM
The Officejet Pro 9010 series printers have separate ink supplies and a fixed printhead. If any of the inks are depleted the printhead will become clogged and may be damaged. As a result, this printer will not allow any printing if any of the cartridges are empty. You will need to replace any empty cartridges.
See the document here for information.
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button
If my answer was helpful please click "Yes" to the "Was this post helpful" question.