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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Color Laser Jet Pro MFP M281fdw
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How do I get rid of this 79 Service Error? I have tried to update did not work. No updates fond.

3 REPLIES 3
HP Recommended

Hi,

How is the printer connected to your computer? with a USB, wirelessly or with an ethernet cable?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

This has been posted several times - the problem is that HP have broken the firmware in the latest update.

 

You can work around it by disabling IPv6, which should allow you to connect to the network for long enough to downgrade the firmware and disable firmware updates.

HP Recommended

How do I disable IPv6?

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