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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

My printer does not show up in my in my online hp account, only in the hp smart app.

 

The manual said to try to install again to fix this after performing a factory reset. But how do I do a factory reset?

 

Best regards,

Patrick

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