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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- How to change printer region?
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08-07-2020 10:09 AM
Hi !
I bought HP 1050 Inkjet J410 All in one printer a few years back from the US. I have now moved to India and bought locally available and compatible origional Cartridge no. 802 replaced. But the printer shows the error ' Incompatible Cartridge'. I came to know that its due to the US settings. Please help me change the region from the US to India.
I tried to take the help of virtual assistant but it was of now use and instead was asked to post my query to support community.
Please reply urgently.
Thanks
Reeti
Solved! Go to Solution.
Accepted Solutions
08-10-2020 04:26 AM
Hi @Reeti,
I'd like to help with the region reset the printer.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
08-10-2020 04:26 AM
Hi @Reeti,
I'd like to help with the region reset the printer.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
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