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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet Pro 8740 All-in-One Printer

My HP office jet Pro 8740 stopped working. I get error code B308720D on a blue screen. I've tried self help instructions which basically said to turn and unplug everything off and replug/start.  Can anyone help?

3 REPLIES 3
HP Recommended

I'm experiencing the same issue with the exact same blue screen error code B308720D on my 8740 today, multiple times 😞

Wolfram Schlich
HP Recommended

I'm having the same problem I did find that I can print through USB

HP Recommended

hi, i have the same issue by printing Wifi

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