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‎04-26-2020 04:25 PM

HP Recommended
Product: hp 9025
Operating System: Microsoft Windows 10 (64-bit)

hp 9025 printer will only print one photo per sheet of photo paper

1 REPLY 1

‎05-01-2020 12:52 AM

HP Recommended

@RGRinaldo, Welcome to HP Support Community!

 

I see that you have issues with printing photos, let us try to isolate and resolve the issue-

  • What happens when you print regular text documents?
  • Which application are you trying to print from?
  • Does the print preview look good?
  • Are you using photo paper to print photos?

Meanwhile, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

Refer to the document HP Printers - How to Print Photos (Windows) for help.

 

Keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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