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‎02-02-2019 03:34 PM

HP Recommended
Product: OfficeJetPro
Operating System: Microsoft Windows 8 (32-bit)

When I download a picture it comes out so large that I only get a little part of the picture.

1 REPLY 1

‎02-02-2019 04:06 PM

HP Recommended

@Grand11 

 

Product: OfficeJetPro
Operating System: Microsoft Windows 8 (32-Bit)
 
@Grand11 wrote:

When I download a picture it comes out so large that I only get a little part of the picture.

The image / photo file "scale" - that is, the size of the print is set in the software used to view / submit the photo to the printer. 

 

Consider using a photo / project printing software that helps you adjust the necessary settings so your print looks the way you expect.

 

Download, Save, and install:

HP Photo Creations

 

After the software is installed:

 

Click Start (windows key) > all apps > scroll the list 

Open Category HP

Find the HP Photo Creations application

Right-Click on the application and PIN to Start

 

HP Photo Creations Support & Tips

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

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Dragon-Fur

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