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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
davemufc49
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Message 1 of 2
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Hp 2721 Deskjet info light won’t go off

HP Recommended
Deskjet 2721
macOS 11.0 Big Sur

Just got the 2721 all in one printer and set up fine,I now have the information light permanently on,any way I can sort this as I’ve give up with the virtual assistant 

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@davemufc49

 

Welcome to the HP Support Community.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Also, try connecting the Printer to a different wall outlet directly.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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