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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Hp 2755 desk jet .

Create an account on the HP Community to personalize your profile and ask a question
02-07-2025 01:57 PM
Hi @Henry4182, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
(Uh-oh! Looks like your HP DeskJet 2755e is having a little meltdown with that blinking "E" and "0" 😬. Don’t worry, we’ve got your back! Let’s get this printer back to work before it starts charging you rent for all the attention it’s demanding. Let’s dive into some quick fixes! 🖨️✨)
Check for Paper Jams:
- Turn off the printer and unplug it from the power source.
- Open the printer and check for any paper jams in the input tray, output tray, or inside the printer.
- If you find any stuck paper, gently remove it.
- Make sure no paper is stuck in the rollers or other parts inside the printer.
Check Printer Cartridges:
- Make sure that the ink cartridges are properly installed and securely seated.
- If you recently changed cartridges, try re-inserting them to ensure they are seated correctly.
- Verify that the cartridges are not empty and are free from any protective plastic covering.
Check Ink Levels:
- Ensure that your ink levels are not too low. You can check this on your printer's display panel or through the HP Smart app on your computer or smartphone.
- If the ink levels are low or empty, replace the cartridges.
Reset the Printer:
- Turn off the printer and unplug it from the power source.
- Wait for about 30 seconds and plug it back in.
- Turn the printer back on and check if the error persists.
Garp_Senchau
I am an HP Employee
02-07-2025 01:57 PM
Clear Print Queue:
- If there are any print jobs stuck in the queue, it could be causing the issue.
- Open the print queue on your computer (by navigating to “Devices and Printers” > right-click your printer > select “See what's printing”).
- Cancel any stuck or pending print jobs and try printing again.
Update Printer Firmware:
- Sometimes, issues like this are caused by outdated firmware.
- Open the HP Smart app or visit the HP support website to check if there is any new firmware available for your printer.
- If there is, update the printer's firmware.
Perform a Factory Reset:
- If none of the above steps work, consider performing a factory reset on the printer. This will erase all settings and return the printer to its original state.
- To reset, turn off the printer, press and hold the "Cancel" and "Wireless" buttons simultaneously for about 10 seconds until the printer begins the reset process.
You can also refer to this guide to troubleshoot the issue and check out the error codes for more details: Click here
There you go! Hopefully, your printer is now back to its usual helpful self, printing away like a pro. If not, don’t sweat it – HP support is always just a call away! Good luck, and may your paper never jam again! 🙌😊
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If this reply nailed it, 🔨 mark it as the "Accepted Solution"—it’s like a spotlight for future problem solvers. ✨ And clicking 'yes' under 'Was this reply helpful?' is the cherry 🍒 on top of the solution sundae. Sharing is caring! 💕
Regards,
Garp_Senchau
I am an HP Employee