cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 4
65
Flag Post

Hp 5740 security certificate expired

HP Recommended
5740
Android 9.0 Pie

Security certificate expired won't print . Tried tips here still , won't  print wirelessly or thru usb cable .using latest Android . 

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
15,225 15,203 1,189 1,176
Message 2 of 4
Flag Post
HP Recommended

@Waydeo, Welcome to HP Support Community!

 

Are you getting this error while printing from webpages or other applications too?

Is there a specific error message you get?

 

Meanwhile, try updating the printer firmware. HP regularly releases new printer firmware versions with product enhancements or issue fixes. Depending on your printer, apps on the printer control panel might also receive updates. Update firmware and apps on a regular basis to make sure you are getting the most out of your printer.

Click here for instructions.

 

Keep me posted.

Cheers 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Highlighted
New member
1 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Printer has latest software installed . What now ?

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
15,225 15,203 1,189 1,176
Message 4 of 4
Flag Post
HP Recommended

@Waydeo2

 

Are you still getting the same error?

 

Follow the steps below:

 

1) Correct the Date and Time on your Android Device

This is a simple fix that may solve this Android error for you immediately. Just make sure your date and time are correct. To do this, go to “Settings” and select “Date & Time.” From there, simply activate the option for “automatic date & time.
how to Set Date & Time in Android

 

2) Clear Browsing Data 

If the Date/Time fix didn’t work, you may need to clear your browsing data. This is another simple process. Start by opening Chrome and then pressing “Menu.” Go to “Privacy” and select “Settings.” Then choose “Clear Browsing Data.” Check all the boxes on the screen and then hit “Clear.”
Chrome Clear History


3) Reset your Android Device

This is the nuclear option, but if all of the other aforementioned suggestions have failed to solve the SSL Certificate error, you may have to reset your device. The first step, in this case, is to back up your phone, lest you lose all of the things you have stored on it. After that, select “Settings” and then “Backup & Reset.” Then click “Factory Data Reset.”

Backup and Reset Android Device

Try printing.

 

Let me know the outcome.

Cheers 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation