Hp 8600 not connecting to iPad or iphone

[Kasa89]

Att installed new modem and now iPad or iPhone won’t connect to printer. It is recognized but keeps saying contacting printer but won’t print. 

[Kumar0307]

@Kasa89, Welcome to the HP Support Community!

Did you connect the printer to the new network?

On the printer screen, go to Setup > Network > Restore network settings

Go back to Network > Wireless > Wireless setup wizard > Select your new network and enter the password.

• Make sure the printer and the iOS devices are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the iOS devices should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
• Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

To know how to print from your iOS devices, refer to - Printing from an iPhone, iPad, or iPod Touch

Hope this helps! Keep me posted. 

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