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Hp 8600 not connecting to iPad or iphone

HP Recommended
HP 8600
iOS

Att installed new modem and now iPad or iPhone won’t connect to printer. It is recognized but keeps saying contacting printer but won’t print. 

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@Kasa89, Welcome to the HP Support Community!

 

Did you connect the printer to the new network?

 

On the printer screen, go to Setup > Network > Restore network settings

Go back to Network > Wireless > Wireless setup wizard > Select your new network and enter the password.

 

  • Make sure the printer and the iOS devices are connected to the same wireless network.
  • This printer supports only 2.4GHz network. So, the iOS devices should be on the 2.4GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
  • Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

To know how to print from your iOS devices, refer to - Printing from an iPhone, iPad, or iPod Touch

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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