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This appears to be a real hardware problem. You can try some of the presets below but I doubt it will work
You may need to do a factory reset
https://www.webcartridge.co.uk/blog/how-to-reset-the-hp-officejet-pro-8600-and-8610-printers
The secret menu video if the above does not work. Please read the comments first!!
https://www.youtube.com/watch?v=nDCSPwlQMPU
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