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‎11-20-2021 08:11 AM

HP Recommended
Product: Envy photo 7134

Hi,

I got a refurbished envy photo 7134 and I don't have my setup cartridges anymore.

In the menu there is no trade setup.

Is there a way to bypass the request of setup cartridges?

 

Thank you

1 REPLY 1

‎11-23-2021 12:39 PM - edited ‎11-23-2021 12:40 PM

HP Recommended

Hi@Unibz, Welcome to the HP Support Community!

 

As I understand, you're getting an error message while using set up cartridges in your printer. 

 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

 

Have you tried regular ink cartridges? 

 

Step 1: Make sure the ink cartridges are compatible

Step 2: Make sure the ink cartridges are correctly installed

Step 3: Clean the electrical contacts

Step 4: Reset the printer

Step 5: Clean the ink cartridge contacts again

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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