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Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP DeskJet 4222e All-in-One Printer

I’ve tried re starting, removing cartridges and re starting. I’m using an iPad and an iPhone and can’t see a fix and diagnose option in the app. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.

Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.

Or simply use Wi-Fi direct and void using the router

 


You may need to reset the printer: video here
Works on 4220, 4230, 4258


Wi-Fi setup to router: video here


For Wi-Fi direct setup see page 11 click here or watch this video
This is useful if there is no modem or you want to avoid using the modem / router.

Simple push button or WPS setup is described on page 11 also. Do this if you do not have a smartphone or laptop.


Full feature software 4255e Jul 25, 2024

Useful videos click here

Printer Reference 4255e 4222

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.

 

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

2 REPLIES 2
HP Recommended

Watch the reset video. After resetting, you generally have 2 hours to complete the setup. Decide if you want to connect the printer to the router or to print directly to the printer and bypass the router.

Many HP and other OEM printers have problems with the router when the router has two bands and both bands have the same name (SSID). Log into the modem and rename one of the bands. Alternately, contact your ISP and have them rename a band.

Or simply use Wi-Fi direct and void using the router

 


You may need to reset the printer: video here
Works on 4220, 4230, 4258


Wi-Fi setup to router: video here


For Wi-Fi direct setup see page 11 click here or watch this video
This is useful if there is no modem or you want to avoid using the modem / router.

Simple push button or WPS setup is described on page 11 also. Do this if you do not have a smartphone or laptop.


Full feature software 4255e Jul 25, 2024

Useful videos click here

Printer Reference 4255e 4222

Let me know if you have a flex system (Wi-Fi boosters or repeaters) as the setup is much more complicated when using the router type of connection.

 

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Thanks! I can now print off my phone. Going to attempt to get it to work on my iPad now. Thank you

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