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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Mezzyboo
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Hp envy 5030 printer

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Envy 5030
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Hello everyone. I have a hp envy 5030 printer which is only one month old. Unfortunately, after working perfectly, it is now stuck at the hp boot screen on the second dot. I have tried the power reset option which had been previously reported from a hp engineer for an exact same problem another person had, which didn’t work either. He then sent him a private message on how to do a hard reset which I cannot see. I would appreciate any help that anyone can supply to see if I can sort this out before I have to return the printer. Many thanks

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KrazyToad
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@Mezzyboo

 

Welcome to HP Support Community


I would like to help

 

Please check your Inbox for instructions


Thank you


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KrazyToad
I Am An HP Employee

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