Hp envy photo 6230 error code cxc4eb8024

[Laghertha]

Printer doesn't work, all lights on and flashing, not possible  doing nothing. 

[Raj2111]

Hi @Laghertha 

Welcome to the HP support community.

I understand you're experiencing an issue with your HP printer, and I apologize for any inconvenience this may have caused. I'm here to help you today.

Lets try theses steps first.

Turn on the printer.

Wait until the printer is idle and silent before you continue.

Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

Remove the ink cartridges from the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

  note:

HP recommends connecting the printer power cord directly to a wall outlet.

Reconnect the power cord to the rear of the printer.

Turn on the printer, if it does not automatically turn on.

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

Reinsert the ink cartridges, and then close the ink cartridge access door.

If you receive a prompt to print a calibration page, do so.

If you disconnected the USB cable, reconnect it to the rear of the printer.

Try to print.

Please update the firmware using this link, Click HERE

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support