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Message 1 of 2
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Flag Post

Hp office jet 4630 error codes on startup

HP Recommended
HP officejet 4630 all-in-one printer
Microsoft Windows 10 (64-bit)

Cannot start printer. I get various error codes such as 0xb8025e30, 0xb810ac94, 0xb810acae, 0xb8025e38 and

also get 0x83c0000a with NOS_LOADER_APP. It is plugged directly in wall. Tried several restarts by taking cord

out for 60 seconds. Cannot move the print heads in order to remove cartridges. Tried to do firmware but the 

downloaded program could not locate printer. Please help.

1 REPLY 1
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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@fred00ht, Welcome to the HP Support Community!

 

It seems like the printer carriage is stuck. Perform the steps mentioned in this document - Paper Jam Error

 

If the error persists, I'm afraid this is a hardware failure. Please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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