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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
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Hp officejet9012 false paper jam error

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Hp OfficeJet 9012

I keep getting false paper Jammed error what do I do

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@Lee127

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Step 1: Clear jammed paper from inside the printer. Remove any loose or jammed paper from inside the printer. ...
  2. Step 2: Clear jammed paper from other areas of the printer
  3. Step 3: Remove debris from inside the paper path. 
  4. Step 4: Clean the paper feed rollers. 
  5. Step 5: Reset the printer

Click here: https://support.hp.com/us-en/product/hp-officejet-pro-9020-all-in-one-printer-series/23918456/docume... to complete the troubleshooting steps.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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