Hp printer 59.co wont go away, turned off and on many times. I replaced black ink only

[Askelandjon]

59.co will not go away after replacing ink cartridges. Tur

[Raj_05]

Hi @Askelandjon,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The 59.CO error code usually indicates a problem with the printer’s imaging drum or a related component, even if you’ve replaced the ink cartridges. Here are some steps you can try to resolve the issue.

Power Cycle:

• Turn off the printer and unplug it from the power source.
• Wait for at least 60 seconds.
• Plug the printer back in and turn it on.

Check Imaging Drum:

• Open the printer’s access door to the imaging drum.
• Remove the imaging drum and inspect it for any visible damage or toner buildup.
• Clean the drum if needed or replace it if it appears damaged.

Check for Paper Jams:

• Make sure there are no paper jams or obstructions inside the printer that could be causing the error.

Update Firmware:

• Check if there’s a firmware update available for your printer and install it if necessary. Sometimes updates can fix persistent errors.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support