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‎03-24-2025 12:15 PM - edited ‎03-24-2025 12:18 PM

HP Recommended

Hi all.

 

i just bought another useless HP Printer and it is already printing half a page. it’s a HP Envy 6120e printer

 

i have tried cleaning the cartridges, and using the clear smears tools, taking the wires out but still getting the same problem.

 

thanks

5 REPLIES 5

‎03-24-2025 12:20 PM

HP Recommended

What half top-bottom or left-right? What printer model you are referring to?




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‎03-24-2025 12:21 PM

HP Recommended

it’s a HP Envy 6120e printer

it is always the bottom half not printing.

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‎03-24-2025 12:25 PM

HP Recommended

How does it copy from glass?




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‎03-24-2025 12:28 PM

HP Recommended

Same thing

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‎03-24-2025 12:29 PM

HP Recommended

If you just bought it return it.




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