Hp printer

[CynthiaT96]

Ho, I will like to cancel my subscription and delete my hp account. I have been encountering issues with the printer to the point I had to get me a new printer. Do I have to return it or just throw it away

[Raj_05]

Hi @CynthiaT96,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To cancel your subscription and delete your HP account, here’s what you can do.

Cancel the HP Instant Ink subscription:

• Go to the HP Instant Ink website and sign in to your account.
• Navigate to My Account > Account Settings, and select Cancel Enrollment under the Instant Ink section.
• Follow the prompts to complete the cancellation process.

Delete your HP account:

• Sign in to the HP account portal.
• Go to Account Settings or Profile and look for an option to delete your account.

Disposing of the printer:

• If the subscription is canceled and you own the printer (not rented), you don’t need to return it to HP.
• You can either recycle it responsibly or consider donating it if it's still in usable condition.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support