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HP Pro 8020. How do I reselect colour printing please...............
@natsh, Welcome to the HP Support Community!
I understand you are not able to print in color from your Win 10 PC.
Try making a standalone copy in color and check if that works. By this, we can conclude if this is a hardware or a driver issue.
Follow below version of the HP Print and Scan Doctor Utility by selecting your printer:
Be sure to restart your PC and allow the utility to complete the process, then check for any difference. If the issue persists, proceed to the next step.
Install the printer using the TCP/IP port:
If the issue persists, Install the printer using Windows built-in driver
Refer to this document to know how. Try printing.
Hope this helps! Keep me posted.
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KUMAR0307 I am an HP Employee
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