Hp7740 stuck in verify mode

[OJHeer]

Hp7740 went into a restless Verify mode and stuck no matter what I do (left unplugged over night +++). Reaidng the forums it a regular occurrence.Read a post regarding similar issues and it appears the  solution is specific to users - don’t know where the link is!! Anyone faced similar problems as this is very frustrating and jeopardising our process and work flow. Most upset with HP. 

[Max3Aj]

@OJHeer, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Yes, the HP OfficeJet 7740 stuck in "Verifying" mode is a known issue, and unfortunately, there isn't a universal fix—it depends on the root cause, which varies per user. However, here are some troubleshooting steps that have worked for others:

1. Power Reset (If not already tried)

>Turn off the printer and unplug it from power.

>Disconnect all cables (USB, Ethernet, etc.).

>Press and hold the Power button for 30 seconds (if applicable).

>Wait at least 10 minutes.

>Plug the printer back in directly to a wall outlet (not a power strip).

>Turn it on and check if it clears the "Verify" mode.

2. Perform a Semi-Full Reset

If a basic power reset doesn’t work, try a semi-full reset:

>Turn off the printer.

>Press and hold Back (↩️) + Cancel (❌) + Power buttons simultaneously.

>While holding these buttons, turn the printer back on.

>Release the buttons when the HP logo appears.

>The printer should reset—check if the "Verifying" screen is gone.

⚠️ Warning: A semi-full reset will erase custom settings, including network configurations.

3. Firmware Recovery Mode

If the printer went into "Verify" mode due to a failed update:

>Download the latest HP firmware for the 7740 from HP support website.

>Put the printer into Recovery Mode:

>>Power off the printer.

>>Hold Power + Wi-Fi button while turning it back on.

>The printer should now be in firmware recovery mode.

>Run the firmware update from your computer.
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support