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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-09-2024 01:50 PM

HP Recommended
Product: HP ENVY Inspire 7955e All-in-One Printer

I print usps shipping labels for international shipping . my printing quality has become very light and almost unreadable. I have used the HP print doctor to try and solve these issues to no avail. The printer is not quite 2 years old. It says the warranty has run out. what should I do? I am also enrolled in the ink program so I am not sure putting in a new ink cartridge before It's time, is a good idea

 

Category:
1 REPLY 1

‎10-10-2024 02:39 PM

HP Recommended

Hi @JoeyGerber 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.
 

Please check the ink level, You can replace the inks before time it will not cost you extra.

 

Please remove the ink cartridges and clean the copper contacts with a lint-free cloth, then reinsert them. If this doesn’t resolve the issue, please refer to the link below.

 

https://support.hp.com/za-en/document/ish_4804440-4201223-16

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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