I am just getting flashing blocks on my print preview screen

[punkdaisy]

I have just installed new printer, it says it is connected, it can print test page but if i go to print anything else i just get continuous whirring blocks on preview page.  

[Raj_05]

Hi @punkdaisy,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The issue of "flashing or whirring blocks" on the print preview screen often indicates a problem with the print driver or how the computer communicates with the printer. Here's how to resolve it.

Check Printer Connection

• Ensure the printer is connected to your computer correctly (via USB, WiFi, or Ethernet).
• Restart both the printer and your computer.

Update or Reinstall the Printer Driver

• Go to the official HP Support Website and download the latest drivers for your printer model.
• If you’ve already installed a driver, uninstall it first:
  • On Windows:
    1. Go to Settings > Apps > Installed Apps/Programs.
    2. Find the HP printer driver and uninstall it.
  • On Mac:
    1. Open System Preferences > Printers & Scanners.
    2. Select the printer and click the “-” button to remove it.
• Reinstall the downloaded driver.

Disable Print Preview (Optional Test)

• In the print dialog box, look for an option to disable the print preview and try printing directly.
• This will help determine if the issue lies with the preview feature or the driver.

Print From a Different Application

• Test printing from various applications (e.g., Word, Notepad, or a PDF viewer) to see if the problem persists.
• If only one application causes the issue, troubleshoot or reinstall that application.

Reset the Printer

• Perform a factory reset on your printer. Steps vary by model, but typically involve navigating to Setup > Printer Maintenance > Reset.

Update Your System

• Ensure your operating system is fully updated.
• For Windows: Go to Settings > Update & Security > Windows Update.
• For Mac: Go to System Preferences > Software Update.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support