cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Renee-G
New member
1 0 0 0
Message 1 of 2
72
Flag Post

I believe that I need to perform a "semi full reset" on my HP Officejet Pro 9010

HP Recommended
HP OfficeJet Pro 9010 series
Microsoft Windows 10 (64-bit)

I accidentally locked my HP Pro 9010 series.   A lot of options on my control panel are not accessible.  I can't access the factory reset options.  How can I manually reset it?  

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
2,875 2,874 106 140
Message 2 of 2
Flag Post
HP Recommended

HI@Renee-G,Welcome to the HP Support Community!

 

Let's try to reset the Printer here:
    
    Reset the product
        ○ With the printer turned on, disconnect the power cord from the rear of the printer.
        ○ Unplug the power cord from the wall outlet.
        ○ Wait at least 60 seconds.
        ○ Plug the power cord back into the wall outlet.
        ○ Reconnect the power cord to the printer.
        ○ Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Also, try connecting the Printer to a different wall outlet directly.

 

Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation