I can´t insert !

[Kaz199]

Hi. I hope you good. I bought a HP MFP 179fnw and I´m trying to insert my wifi pass word that contains "!". The user guide says I have to press "*" until "!" appears but doesn't work. Would helpe me pls

[Kuroi_Kenshi]

Hi @Kaz199, Welcome to the HP Support Community! 

I’m good, thanks for asking. 😊 Let's get your HP MFP 179fnw connected to Wi-Fi with your password that contains "!".

Using the Printer's Control Panel

1. Go to the Wi-Fi setup menu on your printer.
2. Select "Manual Wi-Fi Setup" to enter your network name and password.
3. When entering the password:
   • Press * multiple times to cycle through special characters.
   • If ! does not appear, press # or 0 repeatedly (some models use different keys).
   • If it still doesn’t work, try holding * for a few seconds to access more symbols.
4. Once the correct password is entered, press OK and complete the setup.

Use HP Smart App (Easier Method)

1. Download HP Smart (Windows | Android | iOS).
2. Select "Set Up a New Printer" and follow the steps.
3. When entering the Wi-Fi password, your phone/PC keyboard allows special characters like !.
4. Complete the setup and test printing.

you can also use the HP Embedded Web Server (EWS)

If entering ! on the printer is difficult, you can set up Wi-Fi using a computer:

1. Connect your printer to a PC via USB.
2. Open a web browser and enter the printer’s IP address (find it in the printer’s network settings).
3. Navigate to Network Settings > Wireless Setup.
4. Enter your Wi-Fi name and password, including !.
5. Save the settings and disconnect the USB.

If the Printer Still Won’t Accept !

• Check for firmware updates: Some older firmware versions may have issues with special characters.
• Temporarily change your Wi-Fi password (remove !), connect the printer, then change the password back.

Let me know if this helps or if you need more guidance! 😊

Hope I was able to make things easier for you! 😊

If this solved your issue, go ahead and mark it as "Accepted Solution" and hit "Yes"—your feedback keeps us going and helps others too! 👍✨

Take care and have an amazing day! 🚀

Best regards,