Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I was trying to make a copy and my copy icon was not on my screen so I tried to scan a sheet to later send to the printer. I now have scanner error 13 and cannot get rid of it!
Welcome to the HP support community.
Perform a power reset
Update the printer firmware
Here are the steps:- Click here
Let me know how it goes.
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Sandytechy20 I am an HP Employee
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