I cannot get printer to work. Have explored 'Maintain your Printer' all four actions unsuccessful

[Aitken]

I cannot get printer to work. Have consulted 'Maintain your Printer' but all four actions were unsuccessful. I am on Windows 10 and had recent update. I have previously had this problem and it was solved on CHAT. Thank you.

[Echo_Lake]

@Aitken

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, 

Firstly, download and install HP Print and Scan Doctor, which is a Windows tool to fix printer issues. 

If the issue still persists, try reinstalling the printer driver -

• 1. In the search box, type and open "Uninstall a Program".
• 2. Look for HP Printer software.
• 3. Right-click to uninstall.
• 4. In the search box, type and open “Devices and Printers”.
• 5. In the Devices and Printers, look for your HP printer. If you see it listed right-click on it and choose “Delete” or “Remove Device”.
• 6. Open the run command with the "Windows key + R" key combo. 
• 7. Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”).
• 8. Click on the "Drivers" tab.
• 9. Look for an HP Printer driver. If you see it Click on it and click “Remove” at the bottom.
• 10. Select Ok.
• 11. Select Apply and Ok on the Print Server Properties windows.
• 12. Close Devices and Printers Once the software and drivers are removed.
• 13. Restart the computer.

Try adding the printer using the IP address - 

• 1.) Select “Start” and type “printers” in the search box.
• 2.) Choose “Printers & scanners“.
• 3.) Select “Add a printer or scanner“.
• 4.) Wait for the “The printer that I want isn’t listed” option to appear, then select it.
• 5.) Select “Add a printer using a TCP/IP address or hostname”, then select “Next“.
• 6.) Select “TCP/IP Device” in the “Device type” list.
• 7.) Type the hostname or the IP address of the printer. Select “Next“. To find the IP address of the printer, touch the Wi-Fi icon on the printer's control panel. 
• 8.) Windows should find the printer if the printer is on and configured correctly. You may have to specify more information. If prompted, select the type of network adapter installed in the printer in the “Device Type” drop-down list. You can also click “Custom” to specify custom settings for the network printer. Select “Next“.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!