I cannot print in colour be cause I do not have option

[tinkerbell147]

My printer does not give the option to print in colour

[Raj_05]

Hi @tinkerbell147,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP ENVY Photo 7130 All-in-One Printer isn't giving you the option to print in color, here are a few things you can check.

Check Printer Settings:

• On your computer, go to Control Panel (Windows) or System Preferences (Mac).
• Navigate to Printers & Scanners (Windows) or Printers & Scanners (Mac).
• Select your HP ENVY Photo 7130 printer and click Manage or Options & Supplies.
• Look for Printing Preferences or Properties. Ensure that the Color option is selected.

Check Ink Cartridges:

• Ensure that the color ink cartridges are properly installed and not empty. Replace any empty cartridges with new ones.

Update or Reinstall Printer Drivers:

• Visit the HP Support website and download the latest drivers for your printer model.
• Install the drivers and see if this resolves the issue.

Printer Firmware:

• Check if there is a firmware update available for your printer on the HP Support website. Updating the firmware can sometimes resolve issues.

Print Head Alignment:

• Perform a print head alignment from the printer's control panel or HP Smart app. Misalignment can sometimes cause issues with color printing.

Printer Software:

• Open the HP Smart app or HP Printer Assistant (depending on your operating system) and check for any settings related to color printing.

Reset Printer:

• Try resetting the printer to its factory settings. This can sometimes resolve configuration issues.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support