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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
I am receiving this notification and can't print using hp plug in app with hp smart app. How can I fix this issue. The printer is on and can print via laptop but not on mobile.
HP Recommended
The OTG feature is supported on a limited number of printers.
Your printer is not in the list of supported devices.
HP printers and Android smartphones or tablets.
NOTE: Printing with a USB OTG cable is not supported from an Apple or Windows 10 Mobile device.
HP Printers - Printing With a USB OTG Cable (Android)
Open Section FAQ
Question: Does my HP printer support printing from USB OTG?
References / Resources
Mobile Printing – Options for Printers
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Read this document first.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
HP Mobile Printing – “Show and Tell” – Step by Step How-to
Learn how to connect and use your printer with your device
HP Mobile Printing - Print from Smart phone or Tablet
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
HP LaserJet Pro M14-M17 Printer series
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