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I cant get my pc toshiba satellite to print color pages to my printer hp office jet 4650

HP Recommended
Toshiba Satellite
Microsoft Windows 10 (64-bit)

Hi, we have several computers and print in color from them just fine onto my printer HP Office Jet 4650 however there is one PC a Toshiba Satellite that will print onto the HP printer but only in Black & White. Even the test page is Black & White. There was a time it did print in color but it stops and prints in bl/wh again.How can I get it to print in color?

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HP Recommended

Hi,

Try following below version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy and check.

Shlomi



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HP Recommended

Thanks for your quick reply, I did try it and it's still printing in black and white only. 

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