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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎10-28-2025 08:54 AM

HP Recommended

I have a HP Office Jet Pro 8720 All-in-One printer. I replaced the black ink cartridge with a new one - the same ones I've always used HP 952 XL-  but I received the following message:

"The indicated cartridge is an older generation cartridge that does not work in your printer. It can still be used with some older printer models.

If you do not own an older printer model and your cartridge is a genuine HP cartridge, contact HP Support for more information."

How can I get my printer to print again

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