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Hi everyone I have the HP envy photo 7155 and my black ink seems to be printing streaky I already aligned the cartriges and cleaned them as well and nothing works.
@NayeliJ, Welcome to HP Support Community!
If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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TEJ1602 I am an HP Employee
That didnt seem to work either i did receive ink and i cartridge and i changed out the black ink and that worked, however the one i replaced was half way so i didnt get to use it all 😞
Thanks for replying!
The defective ink can be replaced.
Please reach out to the HP Support in your region for replacement options.
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