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I have a HP envy photo 7155 and my printing quality is streaky!

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HP ENVY Photo 7155

Hi everyone I have the HP envy photo 7155 and my black ink seems to be printing streaky I already aligned the cartriges and cleaned them as well and nothing works. 

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HP Support Agent
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@NayeliJ, Welcome to HP Support Community!

 

If you have already performed the steps from the document  Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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That didnt seem to work either i did receive ink and i cartridge and i changed out the black ink and that worked, however the one i replaced was half way so i didnt get to use it all 😞

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HP Support Agent
HP Support Agent
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@NayeliJ

 

Thanks for replying!

 

The defective ink can be replaced.

 

Please reach out to the HP Support in your region for replacement options.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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