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Guidelines
To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
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HP Recommended

Have code come up that won't allow printer to print 

2 REPLIES 2
HP Recommended

Error code E0

HP Recommended

Hi @Tedbob,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The E0 error code on HP printers typically indicates a hardware problem, often related to the paper feed or a hardware component failure. Here’s what you can try to troubleshoot the issue.

 

Check for Paper Jams:

  • Open the printer’s paper tray and remove any paper that might be stuck. Look inside the printer for any pieces of paper that might be jammed.

Reset the Printer:

  • Turn off the printer and unplug it from the power source. Wait for about 60 seconds, then plug it back in and turn it on.

Check the Ink Cartridges:

  • Ensure that the ink cartridges are properly installed and not empty. Remove and reinstall them if necessary.

Inspect the Printer’s Interior:

  • Look for any visible obstructions or debris inside the printer. Be careful when touching internal components.

Update Printer Firmware:

  • Sometimes, firmware updates can resolve unexpected errors. Check the HP website or HP Smart app for any available updates.

Perform a Printer Diagnostic:

  • Use the HP Smart app or the printer's control panel to run a diagnostic test if available.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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