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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
niteowl5557
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I have a new HP OEM #63 ink cartridge . Printer says incompatible printer firmware is up to date.

HP Recommended
officejet HP 4650
Microsoft Windows 10 (64-bit)

My printer says a real HP #63 tri color cartridge is incompatible, fake. The printer firmware is up to date. Is this printer junk?

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TEJ1602
HP Support Agent
HP Support Agent
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@niteowl5557, Welcome to HP Support Community!

 

This could be an issue with the printer ink system or the ink cartridge.

 

I'd suggest you follow the steps from the document  HP Printer Does not Print and Error Indicates Faulty Ink Cartridge to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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