This printer is driving me insane!!! This is the second one from hp I have had and nothing but problems
I cancelled my ink payment as I am not using printer as much now,
my printer is now totally blocked from printing out anything despite having ink left in it which I have already paid for!!!!!!! Printer says offline from computer
can’t seem to log back into set up printer ink monthly so I can use printer again!! Wouldn’t have stopped payment if I knew I wouldn’t be able to use my printer again!! Feel like it’s a total con, can’t use printer ink I have already paid for it’s a joke
any help would be great as I have looked online and the virtual agent is no help
How the service works, Cancellation, and Contract details are explained in the Terms of Service contract and at the Instant Ink website.
Can I cancel or change my plan?
Yes. You can cancel your Instant Ink printing plan or change plans at any time. To change your plan or cancel your service, log in at hpinstantink.com/users/signin.
You can upgrade your plan in the current billing cycle or in the next billing cycle. Downgrades are effective in the next billing cycle.
Cancellation requests take effect at the end of your current billing cycle. Because Instant Ink bills at the end of each billing cycle, you will receive one final monthly charge, if applicable to your account.
Instant Ink subscription cartridges only work while your printer is enrolled in Instant Ink, so you will need to purchase traditional cartridges at your favorite retailer to continue printing if you cancel.
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