I have error 59.co on hP Color Laser Jet MFP M277 dw

[Emi2go]

How do fix error 59.co on HP

Color Laser Jet  Printer MFP M277dw?

[Sneha_01]

Hi @Emi2go,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The error code 59.CO on the HP Color LaserJet MFP M277dw is related to a problem with the printer's fuser assembly or the imaging drum. It typically indicates a hardware issue, such as a malfunctioning fuser or a problem with the printer's internal sensors. Here’s a step-by-step guide to troubleshoot and potentially resolve the 59.CO error:

1. Power Cycle the Printer

• Press the power button to turn off the printer.Disconnect the power cord from the back of the printer and from the wall outlet.:
• Leave it unplugged for at least 60 seconds.Reconnect the power cord and turn the printer back on. Check if the error persists.

2. Check the Fuser Assembly

• Open the front door to access the fuser assembly.
• Look for any visible signs of damage or issues with the fuser. The fuser is a component that helps bond the toner to the paper.
• If the fuser is removable, try reseating it. If you have a replacement fuser, consider installing it to see if that resolves the issue.

3. Check the Imaging Drum

• Open the front door and carefully remove the imaging drum. Refer to the printer’s manual for specific instructions on how to do this.
• Check the imaging drum for any visible damage or toner buildup.
• Reinstall the drum carefully. If you have a replacement drum, consider using it to see if the error is resolved.

4. Check for Obstructions

• Look for any obstructions or debris inside the printer that might be causing the error.
• Remove any paper or foreign objects that might be interfering with the printer’s operation.

5. Update Printer Firmware

• Visit the HP Support website and search for your printer model (MFP M277dw).Follow the instructions to download and install any available firmware updates.

6. Reset the Printer:

• With the printer turned off, unplug it and wait for 60 seconds.Plug it back in and turn it on.

Perform a Factory Reset (if accessible):

• Go to Setup on the printer's control panel.Navigate to Printer Maintenance or Service.
• Select Restore Defaults or Factory Reset.Follow the on-screen instructions.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support