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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Lunagabriela
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I have problems with my Hp Deskjet 3630 because it prints pictures but not words so how do I fix it?

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DeskJet 3630

okay so today I was working on an anatomy project and I printed my pictures for the poster and it worked perfectly and when I wanted to print the words for the poster it didnt work so I need to know how to fix it so i can finish my project.

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TEJ1602
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@Lunagabriela, Welcome to HP Support Community!

 

To help you better, I would like to know the following:

 

1) What application are you printing from?

2) What is the OS that you are using?

3) How is the printer connected to your PC (wireless, wired or USB)?

4) Do you see characters when you print a quality report?

If you haven't checked, click here to know how to print a quality report (follow step 8).

 

Keep me posted.

 

 

TEJ1602
I am an HP Employee

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