I'm getting error messageOXD 8077900

[Barbadu]

HP Office Jet 5258

[Garp_senchau]

@Barbadu, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Power Reset

Make sure the printer is on.

Unplug the power cord from the rear of the printer (don’t turn it off first).

Unplug it from the wall outlet too.

Wait at least 60 seconds.

Plug the power cord directly into the wall outlet, not a surge protector.

Plug it back into the printer and power it on.
Check if the error clears.

Remove Cartridges and Restart Without Them

With the printer powered on, open the cartridge access door.

Remove both black and tri-color cartridges.

Close the door and power cycle the printer (unplug, wait 30 s, plug back in).

If the printer now powers on without the error, reinsert the cartridges one at a time.

If the error reappears after inserting one, that cartridge is likely faulty.

Check for Cartridge or Printhead Jam

Open the cartridge access area and check that the carriage can slide freely from side to side.

Remove any bits of paper, debris, or dried ink around the carriage path.

If you see resistance or hear grinding when moving the carriage gently, that can trigger this code.

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

• Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,