cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
48
Flag Post

I’m trying to go on the Wi-Fi and I put the JP desk jet but I don’t have a password it keeps saying

HP Recommended
Hp deskjet 2545
Other

I go to my Wi-Fi and I put JP DeskJet it comes out but when I put the password it says incorrect I don’t have a password because I just got it from somebody they gave it to me and they never I don’t know if they had a password I need a password to go in

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
11,700 11,686 646 482
Message 2 of 2
Flag Post
HP Recommended

@Susieq45

 

Welcome to the HP Support Community.

 

Try 12345678 as the password.

 

If that doesn't help, print the network configuration report: Press the Wireless button and the Start Copy Black button from the printer control panel at the same time.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation